Make the transition to Callplan if your Contact Center needs to:
Enable remote working
Migrate to the Cloud
Leverage a fully remote Call Center
Deliver at surge capacity
Efficiently manage distributed teams
Why Choose Callplan?
Business Continuity
Distributed data centers in multiple locations across the globe to provide consistent 99.99% uptime. Dedicated onboarding and adoption for less than 24 hours.
Security & Compliance
Take control of your security management to effectively mitigate the risk of insider threats, fraud, identity theft and privacy-related breaches.
Integrate with Others
We don’t play alone! We integrate with CRMs, AI & Transcription, Sales Automation and more. If it has an API – we can integrate.
Advanced Analytics
Callplan’s advanced analytics gives you full visibility on your Contact Center performance. Monitor and improve individual and team metrics in real time.
Scaling As You Do
Thanks to its private cloud-based system, you don’t need to worry when you receive a call or 10.
Outstanding 24/7 Technical Support
Our support team is available for the urgent or not so critical moments. We are all humans after all.
Improve Your CX
Maximize customer satisfaction with exceptional call quality and seamless customer experience.
Quality Management
Efficiently evaluate agent interactions and provide actionable feedback.
End-Users Supported with Callplan
Reduced Average Handle Time
Happy Agents
Years of Experience
Customers
Global companies trust Callplan to level-up their customer service