by georgi | 10/07/20 | Product Updates
Product updates Introducing Call Recordings, Eavesdrop & Whispering and Updated Events Page So excited to share some completely new features and improvements to help your contact center provide excellent customer experience. Enjoy the Call Recordings, Eavesdrop...
by georgi | 17/04/20 | Remote Working
Remote working 7 Steps Your Contact Center Must Consider When Going Remote When your contact center faces business disruptions, it’s essential to quickly respond to the situation and adapt your team. Now is the perfect moment to assure your customers that your...
by georgi | 20/03/20 | Remote Working
Remote Working Callplan’s Response to COVID-19 With the recent rapid development of the novel coronavirus (COVID-19), many businesses are implementing the “working from home” policy to prevent the spread of the virus. As a company, Callplan has been relying on a...
by georgi | 09/01/20 | Product Updates
Product updates Say Hello to Our Brand New Call Flows and Amazing Design Updates Callplan has always had a unique approach to customer service software. We have strived to create our product with the mission to enrich your call centre team with the best solution to...
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